Privacy Policy

Online Media Solution

This Privacy Policy describes the commitment at Online Media Solution to the privacy of visitors to the Online Media Solution website located at Online Media Solution and of its customers (“Subscribers”). Except as required by law or as otherwise provided herein, Online Media Solution will take commercially reasonable steps to ensure your right to privacy. Online Media Solution is committed to developing long lasting relationships that are built on trust and would never intentionally violate that trust.

Who We Are

Online Media Solution provides cloud-based solutions, including web-hosting, domain name and related products and services, to businesses, individuals, non-profit organizations and others. Online Media Solution is able to provide a variety and range of products and services to help Subscribers with their technological needs. When building a website, start here. Aspire offers a shared service that delivers a powerful, proven platform that’s perfect for hosting your websites, reserving and building out new domain names, and managing all of your necessary storage online. All products come with an unconditional 30-day money back guarantee as well as simplified cancellation processes via email, and our best-in-classes telephone support services. We use the high touch customer service as a catalyst for retention and ongoing product and service sales over the entire lifecycle of the client’s business.

Information Collected

1. Subscriber Information
   Subscribers are asked to provide certain personal information when they sign up for Online Media Solution services including name, postal address, email address, telephone number, and billing information (such as a credit card number). In addition, to register a domain name, Subscribers are asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name (collectively, “Domain Name Registration Information”), for submission to the appropriate domain registry or registration database. Subscribers may also be asked to complete an online form that collects information about demographics, product usage and preferences, along with other information that will help us improve our products and services.
2. Social Media
   Online Media Solution’s website includes social media features (such as the Facebook “Like” button). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or directly on Online Media Solution’s website. Your interactions with these features are governed by the privacy policy of the company providing the feature.
3. Cookies and Tracking
   Online Media Solution uses different types of cookies (which are electronic collections of information stored on a local computer that are used by websites to keep track of visitors and registered users and to relate one computer transaction to a later one) and other methods of uniquely tracking visitors for different purposes. For example, some cookies are “required cookies” which are necessary for Online Media Solution’s website to work. In addition, cookies are used to provide Online Media Solution’s existing Subscribers with the opportunity for continued savings and increased convenience as described in more detail below.
   1. Cookies for Improving Our Web Site  Online Media Solution uses “performance cookies” to inform Online Media Solution of a repeat visit. However, these cookies do not tell Online Media Solution who a visitor is, the visitor’s name, email address, or passwords.
   2. Cookies for Banner Rewards Program  To offer Online Media Solution Subscribers continued savings, Online Media Solution uses cookies to help monitor the traffic generated from Online Media Solution banners and logo buttons displayed on Online Media Solution Subscribers’ websites.
   3. Cookies for Subscriber Account Management  For Online Media Solution Subscribers, Online Media Solution uses “functional cookies” to store user names for added convenience. For example, the cookie would contain a piece of identifying information such as a customer ID, username, or session ID that would be used to look up the customer ID. Online Media Solution offers password-protected, web-based management tools as part of its webhosting packages. By storing a Subscriber’s username in a cookie, the Subscriber will not have to fill out form fields each time he or she manages the account. (The cookie does not store passwords.)
   4. Cookies For Advertising  Online Media Solution may also utilize “advertising cookies” to track referrals from internal and external affiliates, as well as advertising campaigns. Online Media Solution may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help Online Media Solution measure the effectiveness of its advertising and to enable Online Media Solution to provide more focused marketing communications to you.
      
      You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide not to accept cookies, you may not be able to take advantage of all of the features of Online Media Solution’s website. Additionally, please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personal (i.e., contact) information. However, advertisers and partners may also use their own cookies. Online Media Solution does not control use of these cookies and are not responsible for information collected through them
4. Customer Surveys
   Online Media Solution may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage Subscribers to participate in these surveys because they provide Online Media Solution with important information that helps improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
5. Collection by Linked Websites Online Media Solution may provide links to some third party websites as a convenience. Please exercise care when visiting linked websites. The linked websites have separate and independent privacy statements, notices and terms of use which we recommend you read carefully. When you visit or make purchases through these third party sites, you may be asked to provide personal information, such as your name, address, email address, phone number, and credit/debit card information. Please note that in such cases, you are providing information to a third party and Online Media Solution has no control over such third party’s use of any information you provide and, therefore, Online Media Solution has no responsibility or liability for the manner in which the third party that operates a linked website may collect, use, disclose, secure or otherwise treat your personal information. Except as provided herein, Online Media Solution will not provide any of your personal information to any third parties without your consent.
6. Use of Information  Online Media Solution uses information it collects primarily to provide and collect payment for its cloud-based solutions and other services. Passively collected information, such as information collected from or about your device including through the placement or reading of cookies or other tracking technologies is used to provide a customized experience as you use Online Media Solution’s services.
   1. Subscriber Contact/Account Information
      The information collected from Subscribers is used to manage each Subscriber’s account (such as for billing and account management purposes) and to promote other products or services that Online Media Solution believes may be of interest to its Subscribers. Online Media Solution may also generate non-identifying and aggregate profiles from information that Subscribers provide during registration (such as the total number of Subscribers in a given category, but not their names). As explained in more detail below, Online Media Solution may in certain instances use this aggregated and non-identifying information to promote advertisements that appear on Online Media Solution’s website and in connection with its services. Any such aggregated and non-identifying information that Online Media Solution collects, and any analysis of such information that it produces, is proprietary information of Online Media Solution.
   2. Analytics/Statistics
      Online Media Solution uses information gathered from its website analytics (for example, User IP addresses) to help diagnose problems with Online Media Solution servers, and to administer and optimize Online Media Solution’s website. Online Media Solution also gathers broad demographic information from this data to help improve its website and make your browsing and purchasing experience more responsive, efficient, or enjoyable. Any statistics gathered by Online Media Solution are proprietary property of Online Media Solution.
   3. Response to Email Inquiries
      When Subscribers send email inquiries to Online Media Solution, the return email address (and other personal information provided in the inquiry) is used to answer the email inquiry received.
   4. Customer Surveys
      Online Media Solution may use the contact information provided in customer surveys to follow up on survey answers. Online Media Solution may also contact you to highlight the changes Online Media Solution makes in response to your feedback
7. Sharing of Information
   1. Confidentiality  With the exception of other members of the Endurance corporate family and trusted business partners who work with or on behalf of Online Media Solution, and are subject to specific confidentiality agreements, Online Media Solution will not provide or sell to any third party your personal information and will keep all Subscriber information confidential, subject to the following:
      1. Service Providers
         Upon registration for Online Media Solution services, certain Subscriber information may be transferred to trusted affiliated or unaffiliated third parties that help Online Media Solution provide certain services or that provide certain services on Online Media Solution’s behalf. For example, Subscriber information may be transferred to Online Media Solution’s affiliated registrar, FastDomain (WHOIS Domain Name Registration Information), or to unaffiliated third parties that help Online Media Solution provide email services or SSL certifications.
      2. Co-marketing Activities
         Some services are offered or promoted in conjunction with a Online Media Solution partner or sponsor. For example, Online Media Solution may partner with other corporate affiliates of Endurance or with trusted non-affiliated partners for co-promotions of a particular product or service. Online Media Solution may share certain Subscriber contact information but no billing information with Online Media Solution’s partner or sponsor in order to provide the relevant services or to run the promotion. If Online Media Solution shares Subscriber information with partners and sponsors, Online Media Solution requires that they maintain the Subscriber information in confidence, and use the information solely for purposes of providing the services or carrying out the agreed upon promotion.
      3. Online Advertisements
         Online Media Solution does not share personally identifiable information about individual users with advertisers. Online Media Solution may display online advertisements and share aggregated and non-identifying information about Subscribers collected through the registration process or through online surveys and promotions with certain advertisers. This aggregated and non-identifying information may be used to deliver tailored advertisements. For example, an advertiser may tell Online Media Solution the audience it wants to reach (e.g., males between 25 and 55 years of age) and provide Online Media Solution with an advertisement tailored to that audience. Based upon the aggregated and non-identifying information collected by Online Media Solution, Online Media Solution may then display the advertisement to the intended audience.
      4. Customer Surveys  In addition to sharing survey information with service providers confidentially as described above, Online Media Solution may share aggregated, non-personally identifying information obtained from customer surveys within the Endurance corporate family or with third parties.
      5. Law Enforcement
         Online Media Solution will respond to subpoenas, court orders, or other legal processes, and will utilize Subscriber information as necessary to establish or exercise Online Media Solution’s legal rights or defend against legal claims. Additionally, Online Media Solution will share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or suspected violations of Online Media Solution’s Terms of Service, or as otherwise required by law.
      6. Domain Registration
         In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers (“ICANN”) or certain registries, Domain Name Registration Information has to be made available and accessible to the public through a “WHOIS” search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The Domain Name Registration Information you provide is hosted by Online Media Solution or a third party service provider and is made available to the public through WHOIS searches. Online Media Solution may deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements. At times, Subscribers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from Online Media Solution and Online Media Solution does not control the use of WHOIS information by third parties.
      7. Domain Privacy
         When Online Media Solution is threatened with suit by a third party, or any other legal action is brought to Online Media Solution’s attention involving Online Media Solution based on the anonymity of a domain name, Online Media Solution may seek assurance from you, the customer, concerning your promise to indemnify Online Media Solution and written confirmation that you have contacted the complainant and made your contact information available to the complainant. Failure to promptly provide these assurances may be considered by Online Media Solution to be a breach of your agreement with Online Media Solution and may result in deactivation of your domain name and disclosure of your contact information so that any allegations of infringement or other wrongdoing may be directly resolved between you and the complainant.
8. Your Options
   1. Public Forums
      Please remember that any information you may disclose or post in forums or other public areas of Online Media Solution’s website or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from Online Media Solution community forums or testimonials, contact Online Media Solution directly and speak with our support division. In some cases, Online Media Solution may not be able to remove your personal information, in which case Online Media Solution will let you know why it is unable to do so.
   2. Unsubscribe/Opt-out
      When you become a Subscriber of Online Media Solution, you are automatically subscribed to receive transactional notices about your account, email newsletters and news of special promotions offered through Online Media Solution and/or in conjunction with Online Media Solution’s partners. To unsubscribe from Online Media Solution newsletters and promotional mailings, please update your preferences in your Online Media Solution control panel or contact support. You may also unsubscribe through the links provided in promotional email messages sent by Online Media Solution or on Online Media Solution’s behalf.
   3. How to Access or Modify Your Information
      Online Media Solution allows you to access, update, and correct inaccuracies in your personal information in Online Media Solution’s custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information Online Media Solution has in its custody or control by accessing the control panel or by contacting support via email, phone or online chat. Online Media Solution may request certain personal information for the purposes of verifying the identity of the individual seeking access to their records.
To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your control panel. Alternatively, you can contact support.
9. Children Under 13
   This website is not directed towards children and Online Media Solution does not seek to collect any personal information from children. If Online Media Solution becomes aware that personal information from a child under the age of 13 has been collected, Online Media Solution will use all reasonable efforts to delete such information from its database.
10. Data Security Encryption
    When a Subscriber orders from Online Media Solution, personal data transmissions are encrypted and all of the Subscriber’s personal information is protected. Online Media Solution uses Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers.
11. Revisions to this Policy
    Online Media Solution reserves the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if Online Media Solution plans to materially change how it plans to use previously collected personal information, Online Media Solution will provide you with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. Online Media Solution encourages you to periodically review this page for the latest information on its privacy practices.
12. Contact Us Regarding This Policy
    If you have any questions about this Privacy Policy or the practices described herein, you may contact us at: info@onlinemediasolution.com or OnlineMediaSolution.com

Mobile Phone - Opt-in Privacy Policy

Your opt-in mobile phone number will not be shared with third parties/affiliates for marketing/promotional purposes and your personal information will not be shared or sold to third parties for marketing purposes.